Shipping policy
At Sterlings Legacy, we’re committed to making delivery clear, reliable, and hassle-free. Below you’ll find everything you need to know about where we ship, delivery timelines, carriers, tracking, and what to do if something goes wrong.
Shipping Locations
This shipping policy applies to orders shipped within the United States.
Delivery Times
- Order cut-off time: 5:00 PM (EST), Monday to Friday. Orders placed after this time are processed the next business day, which may add an extra day to the overall delivery estimate.
- Order processing time: 1 to 2 business days (Monday to Friday). Once processed, your order is handed off to one of our trusted carriers.
- Transit time: 6 to 8 business days (Monday to Friday).
- Estimated delivery timeframe: 7 to 10 business days.
Please note: delivery timeframes are estimates and may vary due to carrier delays, peak periods, weather, or other factors outside our control.
Carrier Services
We ship using reliable carriers, including:
- USPS
- FedEx
- UPS
Shipping Costs
-
Free Shipping: We offer free shipping on all orders within the United States, with no minimum purchase required.
Delivery Issues
If you experience any delivery problems (such as delays, missing shipments, or damaged parcels), please contact our customer service team as soon as possible. We’ll work with you to resolve the issue and ensure your order is handled properly.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with your tracking number. You can track progress anytime through our Order Tracking page.
Need Help?
For more details, please visit our FAQ page or contact us.
Contact Information:
Store Name: Sterlings Legacy
Address: 611 Coffeen Ave, Sheridan, Wyoming, 82801, United States
Email: info@sterlingslegacy.com
Number: +1 (908) 838-7896
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)
We aim to reply to emails within 1 to 2 business days.