Privacy policy

Last updated: January 14, 2026

Sterlings Legacy owns and operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”), to provide a personalized shopping experience. Our online store is powered by Shopify, which supports our ecommerce functionality and helps us deliver the Services to you.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, use the Services, place an order or complete a transaction, or communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern how we handle your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm you understand this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or could reasonably be linked to you. This does not include information that has been anonymized or deidentified so it cannot reasonably be connected to an individual. Depending on how you interact with the Services, where you live, and what is allowed by law, we may collect or process the following categories of personal information (including insights derived from it):

• Contact details such as your name, billing address, shipping address, email address, and phone number.
• Financial information such as payment card details, transaction details, payment confirmations, and billing information.
• Account information including login credentials, security-related details, preferences, and account settings.
• Transaction information such as products viewed, added to cart or wishlist, purchased, returned, exchanged, canceled, and order history.
• Communications with us including messages you send to customer support or information provided in inquiries.
• Device information such as browser type, device identifiers, IP address, and network information.
• Usage information describing how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, contact us, or otherwise provide information.
• Automatically through the Services including information collected from your device and through cookies or similar technologies.
• From our service providers that support our business operations and process data on our behalf.
• From partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

We use personal information for the purposes below, depending on how you interact with the Services:

• Providing and improving the Services. This includes processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns and exchanges, remembering preferences, sending service-related notifications, enabling reviews, and personalizing your experience (including product recommendations).
• Marketing and advertising. We may send promotional messages and display advertisements based on your activity, purchases, or interests on our website or on other platforms.
• Security and fraud prevention. We use personal information to verify identity where appropriate, secure transactions, prevent and investigate fraud, and protect our Services. You are responsible for keeping your account credentials secure and confidential.
• Communicating with you. We use personal information to respond to questions, provide customer support, and maintain our customer relationship.
• Legal and compliance purposes. We may process personal information to comply with legal requirements, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may share personal information with third parties in the following circumstances, consistent with this Privacy Policy:

• With Shopify, vendors, and service providers that help run our Services (such as payment processors, analytics tools, hosting providers, fulfillment partners, and customer support platforms).
• With marketing and advertising partners to provide promotions and ads that may be relevant to you, subject to their privacy policies and any applicable opt-out rights.
• When you request or authorize us to share information (for example, for order fulfillment or certain social media or app integrations).
• With affiliated entities within our corporate group.
• In connection with business transfers, legal obligations, enforcing policies, or protecting rights, safety, and security.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to support platform functionality, security, and performance. Information you submit through our store may be shared with Shopify and processed in countries other than where you live.

Shopify may also use data from interactions with our store and other merchants to enable or improve Shopify features. In those cases, Shopify is responsible for that processing and for responding to certain rights requests. For more information, please refer to Shopify’s consumer privacy disclosures.

Third Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. Any information you share publicly (including on social platforms) may be viewed and used by others according to the policies of those platforms. Links are provided for convenience and do not imply endorsement.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals who are under the age of majority. If a parent or guardian believes a child has provided personal information, they may contact us to request deletion. We do not knowingly sell or share personal information of individuals under sixteen (16) years of age.

Security and Retention of Your Information

We take reasonable measures to protect personal information, but no system can be guaranteed to be fully secure. Information transmitted online may not be completely protected during transit, so we recommend avoiding unsecured channels when sharing sensitive information.

We keep personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may be limited or subject to conditions under applicable law. Your rights may include:

• Right to access or know. You may request access to the personal information we hold about you.
• Right to delete. You may ask us to delete personal information we maintain about you.
• Right to correct. You may request that we correct inaccurate personal information.
• Right to portability. You may request a copy of your personal information, or its transfer where permitted.
• Right to opt out of sale or sharing for targeted advertising. Where applicable, you may opt out of certain data uses for targeted advertising. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out request for that device where required.
• Managing communication preferences. You can unsubscribe from marketing emails at any time. However, you may still receive transactional messages about your orders or account.

You may exercise your rights by contacting us using the details below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

Where allowed by law, you may appoint an authorized agent to submit requests on your behalf. We may require proof of authorization and identity verification.

Complaints

If you have concerns about our privacy practices, please contact us. Depending on your location, you may also have the right to submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred to, stored in, and processed in countries outside your country of residence.

For transfers from the European Economic Area or the United Kingdom, we rely on recognized safeguards (such as Standard Contractual Clauses) unless the receiving country is deemed to provide adequate protection.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements. Updates will be posted on this page and the “Last updated” date will be changed accordingly.

Need Help?

For more details, please visit our FAQ page or contact us.

Contact Information:

Store Name: Sterlings Legacy
Address: 611 Coffeen Ave, Sheridan, Wyoming, 82801, United States
Email: info@sterlingslegacy.com
Number: +1 (908) 838-7896
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We aim to reply to emails within 1 to 2 business days.